Privacy Policy

At Moto Core Parts, we believe in transparency and trust—the same values that drive our commitment to crafting premium motorcycle parts. This Privacy Policy explains how we collect, use, and protect your personal information when you visit motocoreparts.com or make a purchase from us.

1. Information We Collect

To provide you with the best possible experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (processed securely through our payment gateways), PayPal account information. Note: We do not store full credit card details on our servers.
• Technical Data: IP address, browser type, device information, and pages visited through cookies and similar technologies.
• Communication Data: Records of correspondence when you contact our customer service team.
• Preferences: Information about your motorcycle interests and purchase history to better serve your needs.

2. How We Use Your Information

We use your data to enhance your experience with Moto Core Parts:

• Process orders and deliver Panhead, Sportster, and other motorcycle components worldwide
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping updates, and service messages
• With your consent, send information about new products, promotions, and motorcycle building tips
• Prevent fraud and enhance website security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing. These providers only receive information essential to their services.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.
• International Transfers: As we serve a global community of riders, your data may be processed outside your country of residence, but we ensure adequate protection through standard contractual clauses.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

• Industry-standard SSL encryption across our entire website
• Secure storage systems with limited access
• Regular security assessments and monitoring
• Payment information handled by PCI-DSS compliant payment gateways

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We continuously work to enhance our security practices to protect your data.

5. Your Rights and Choices

You have control over your personal information:

• Access and Update: You can review and edit your account information through your profile on our website.
• Marketing Communications: You can unsubscribe from promotional emails at any time using the link in each email.
• Data Deletion: You may request deletion of your personal data, subject to certain legal obligations we may have to retain information.
• Cookie Preferences: You can manage cookie settings through your browser controls.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart.
• Analytical Cookies: Help us understand how visitors interact with our website to improve performance.
• Marketing Cookies: Used to display relevant advertisements based on your interests.

You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. For significant changes, we will notify you through email or a website notice.

8. Contact Us

Built for riders, by riders. We’re committed to protecting your privacy as fiercely as we’re committed to quality motorcycle parts.